Welcome to
MD International Communications

Reliable, Affordable Call Center Solutions For Your Small Business

About Us

At MD International Communications, we provide cost-effective call center services tailored for small companies. If your business struggles to manage incoming calls but can't afford the expense of hiring a dedicated customer service agent in the US, we’re here to help. We offer a solution that is affordable, efficient, and professional.

Whether you are just starting your business, in a growth stage or are a long established company, we have the expertise to handle your customer service needs smoothly and effectively.

Our Services

Bilingual Call Center Support

Our team is proficient in both English and Spanish, ensuring seamless communication with your customers. By bridging language barriers, we help you reach a wider audience and provide better customer service experiences.

Flexible Schedules

We understand that every business has unique needs. That's why we offer flexible call center hours from Monday to Saturday, 8:00 AM - 8:00 PM. Our schedules adapt to your business requirements to ensure your customers are always taken care of.

Affordable Flat Rates

We believe in simple, transparent pricing. Our monthly flat fees are designed to be budget-friendly for small businesses that need assistance handling fewer than 250 calls per month. You get the support you need at a predictable, manageable cost.

Customized Training

We want our agents to be an extension of your business. Our training programs are customized to your specific requirements so that our representatives can understand your business, services, and customer base thoroughly.

Pricing Plans

Choose the plan that best fits your business needs:

Plan Level 1

$1,500 /month

Plan Features:

  • Includes

    1 Representative, 1 Team Lead
  • Availability

    Monday - Friday, 8:00 AM - 6:00 PM
  • Setup Fee

    $500 for training and setup
  • Best For

    Businesses with fewer than 250 calls per month

Plan Level 2

$2,500 /month

Plan Features:

  • Includes

    2 Representatives, 1 Team Lead
  • Availability

    Monday - Friday, 8:00 AM - 6:00 PM
  • Setup Fee

    $750 for training and setup
  • Best For

    Businesses with up to 500 calls per month

Plan Level 3

$5,000 /month

Plan Features:

  • Includes

    3 Representatives, 1 Team Lead
  • Availability

    Monday - Saturday, 8:00 AM - 8:00 PM
  • Setup Fee

    $1,500 for training and setup
  • Best For

    Businesses with more than 500 calls per month

Why Us?

Save Time and Money
By outsourcing your call handling to MD International Communications, you can save the high costs of hiring full-time, dedicated staff, and spend your time growing your business.
Bilingual Support
With bilingual agents available, we help you extend your services to Spanish-speaking customers, offering a friendly and professional communication experience for all.
Customized Training
We ensure our agents fully understand your business and customer needs. With customized training programs, we align with your goals to deliver the best support possible.
Scalable Solutions
Whether your needs are small or expanding, our flexible pricing plans are designed to grow with you.

Get Started Today!

Ready to take your customer service to the next level? Let us handle your calls so you can focus on what you do best—running your business.